Frequently Asked Questions

Below are some common questions and answers that may help. If you can't find what you're looking for, don't hesitate to reach out HERE.

How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guide HERE.

Do you have a discount if I buy multiple pieces?

Yes! If you buy two or more, receive 10% off. If you buy three or more, receive 15% off.

Shipping

We use all USPS to ship our products. You’ll be asked to select a delivery method during checkout, where you can choose the speed and price of the shipping rate.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

No, we currently only ship in the US. We'll message our subscribers when we expand to international shipping!

Scheduling

We offer a variety of opportunities such as custom gifts, workshops, and speaking opportunities.

How do I book an Esther Sky Event or Engagement?

We offer jewelry-making workshops and other group events. Founder Kristy also does speaking engagements upon request. For any opportunity, you can reach out through our contact form HERE.

How do I book a customization appointment?

You can send all inquiries using our form HERE or you can book directly by viewing our calendar HERE.

Get in touch

Have questions about your order, or a general inquiry?